"Black box" Amazon: algorithm discriminate customers
noyb filed another complaint against Amazon Europe today. The e-commerce giant offers customers the possibility to pay for products later via "Monthly Invoice". A customer who was rejected for this payment method without any reasons given submitted an access request to Amazon in order to find out why he was rejected. The company refused to provide any information.
The system decided fully automated.
https://noyb.eu/en/black-box-amazon-algorithm-discriminates-customers#
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